Pemesanan
Kami mengharapkan Anda melakukan
reservasi terlebih dahulu untuk semua jenis pelayanan, terutama antara pukul
18.00 – 01.00 dan selama akhir pekan. Apabila Anda tidak melakukan
reservasi sebelumnya, berikan toleransi waktu 30-60 menit untuk persiapan dan
perjalanan ke tempat Anda.
Kontak
antara Pelanggan dan Terapis
Therapist tidak diperbolehkan
membuat janji/booking dengan pelanggan tanpa sepengetahuan . Metropolitan BiZ Spa
Untuk itu, therapist dilarang untuk menerima dan memberikan nomor telpon
pribadi, Metropolitan BiZ Spa akan memberikan nomor telpon pelanggan/therapist hanya pada
situasi tertentu.
Kami berharap Anda dapat menghargai
kerja keras dan dedikasi kami untuk memberikan service yang terbaik.
Terapis
Beritahu kami pada saat Anda
booking, apakah Anda lebih nyaman dilayani oleh terapis wanita/pria.
Jika Anda merasa nyaman dengan terapis sebelumnya, Anda bisa meminta terapis tersebut kembali.
Jika Anda merasa nyaman dengan terapis sebelumnya, Anda bisa meminta terapis tersebut kembali.
Selama dipijat, terapis mengharapkan
Anda memberitahunya jika ingin dipijat lebih ringan atau lebih kuat lagi dan
dia dengan senang hati akan menyesuaikan. Jangan sampai Anda tidak merasa
puas ataupun menahan sakit sampai sesi pemijatan selesai. Jika ada
bagian dari tubuh Anda yang sedang terluka/memar, Anda harus memberitahukan ke
terapis lebih awal.
Komunikasi yang baik akan membuat
pengalaman spa Anda lebih menyenangkan dan memuaskan. Jika Anda merasa
terapis bersikap yang tidak sepatutnya, Anda bisa hentikan pelayanan, dan
kemudian hubungi kami.
Kondisi
kesehatan
Beritahu kami pada saat booking, jika
ada masalah kesehatan yang bisa mempengaruhi standar pelayanan kami.
Pilihan
pakaian dalam
Umumnya, untuk wanita kami
menyarankan tidak mengenakan bra agar tidak mengganggu pelayanan baik pijat,
lulur dan masker. Untuk pria, Anda bisa mengenakan celana pendek atau
setidaknya celana dalam.
Terapis akan menutup tubuh Anda
dengan selimut dan hanya akan membuka bagian tubuh Anda yang akan dikerjakan.
Pijat
Sensual
Metropolitan BiZ Spa adalah pelayanan spa
professional. Anda tidak diperbolehkan untuk meminta/menawarkan pijat sensual
ataupun sex kepada terapis. Jika Anda melakukannya, terapis kami akan
menjelaskan bahwa itu bukan bagian dari pelayanan. Terapis akan
melanjutkan pekerjaannya, kecuali jika Anda memaksa maka terapis akan
menghentikan pelayanan dan meminta Anda untuk membayar penuh.
Pembatalan
Terkadang ada hal-hal mendadak yang
membuat Anda harus membatalkan reservasi. Oleh karena itu, hubungi kami
sedini mungkin. Jika setengah jam sebelum jadwal Anda tidak menghubungi kami,
50% dari tarif harus dibayarkan.
Barang
bernilai
Untuk menghindari perasaan khawatir
dan stress, simpanlah barang-barang bernilai Anda ditempat yang aman.
Spa
adalah perawatan rutin
Tidak seharusnya Anda marah-marah
pada terapis jika memang badan Anda masih terasa pegal dan tegang. Ini sama
sekali bukan salah terapis, tetapi memang semua itu harus dilakukan secara
kontinyu. Rasa sakit tidak akan hilang dalam sekejap. Buat janji berikutnya
dengan mereka, sampai Anda merasakan ada perbedaan pada tubuh Anda.
Advance
booking
We recommend you to book ahead for
all treatments especially when you want service between 6pm to 1 am or during
weekend. If booking is not made previously, please tolerate 30 to 60
minutes of preparation and getting to your place.
Contact
between Customer and Therapist
Please do not work directly with the
therapist. We have an agreement in place which prevents therapists illegally
from working with you directly. Therapists are instructed to decline any such
offers.
Giving and taking phone number
between customer and therapist is not allowed. We can give phone number only
for urgent situation.
Please respect our hard work and
dedication to superior standards in service.
Therapist
Tell the spa operator whether you’d
be more comfortable with a male or female therapist and request that gender
when booking the appointment so there’s no confusion he/she arrives.
Also, if you have enjoyed the
services of a particular therapist, feel free to request that person.
During the massage, don’t be afraid
to tell your therapist if you’d like her to go deeper or to lighten her touch.
It is perfectly OK, and even expected, that you will communicate your desires
to your therapist. If you have any injuries or sore spots she should know
about, tell her beforehand.
If at any time you feel uncomfortable
during your treatment, let your therapist know. Communication between you and
your therapist can make your spa experience blissful and she will appreciate
your feedback. If you feel that your therapist is behaving inappropriately in
any way, stop the treatment and consider speaking to the spa manager.
Health
Conditions
Please advise us, upon booking your
reservations of any health conditions, allergies, injuries or special
circumstances that could affect your services.
Underwear
is a choice
Generally, undress to your level of
comfort for a massage, we advise women to at least remove their bra, since the
neck, shoulders, and back are areas where clients often need extra work. Men
who wear boxers may want to tuck them up so the therapist can access the upper
quad and hamstring areas.
When you get onto the bed, the
therapist will hold up a sheet to block her/his view while you disrobe and lay
on the bed. Once on the bed, sheets will be covering you. As the therapist
works on you, she/he will only reveal that body part she is working on.
Sensual
Massage
Since Mobile Spa is a professional
spa therapy, it is not allowed to ask for sensual massage or sex as part of a
therapeutic massage. If you do, the massage therapist will explain that is not
the purpose of this massage. They may continue working or (unless you persist)
end the massage, and you have to pay in full.
Cancellation
Unexpected things do happen, and
sometimes it’s impossible to keep an appointment. If you must cancel, give us
as much advance notice as possible. If you fail to inform at least one
hour before the schedule, 50% of the service fee must be paid.
Mixing
activities and spa
On the day of treatment, try to stay
out of the sun and avoid alcoholic beverages. Try not to eat for at least an
hour before a treatment. Also don’t schedule a physically demanding work
after a spa appointment. You’ve just paid all that money to relax your muscles.
Why would you want to then go and tense them up again?
To make your spa treatment more
enjoyable, it is recommended that you shower prior to a body treatment.
Valuables
Valuables
In order to avoid all worries and
stress, leave all jewelry/valuables in save place and don’t let them be seen in
the room.
Result
Result
Don’t expect miracles. You won’t
permanently get rid of all your muscle tension in one massage.
What can a massage do for you? How
often should you have a massage?
Massage therapy increases
circulation, thus is nourishing to the entire body. Massage also promotes the
release of by-products sucs lactic acid, which is one of the causes of stiff
and sore muscles.
We recommend one weekly massage for
health maintenance and to counteract the effects of daily stress.
Thank you for your cooperative
moment with us